Responsible Gaming

Gaming Should Be Entertainment

At Thunder City, we believe that sports betting should be an enjoyable form of entertainment, never a way to earn money or solve financial problems. Gambling always carries risk, and the house always has a mathematical edge. Only bet what you can afford to lose, and never gamble with money intended for essential expenses like rent, utilities, food, or childcare.

Age Verification

Sports betting in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). Thunder City is committed to preventing underage gambling. We verify the age of all users during account registration and may request additional documentation to confirm eligibility.

If you are under the legal age to gamble, please do not create an account.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Review this checklist and seek help if you recognize any of these warning signs:

• Spending more money or time gambling than intended
• Chasing losses by betting more to recover money lost
• Neglecting family, work, school, or other responsibilities due to gambling
• Hiding gambling activity or lying to friends and family about gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to gamble
• Failed attempts to cut back or quit gambling
• Experiencing financial, legal, or relationship problems due to gambling
• Gambling with increasing amounts of money to achieve the same level of excitement

If you recognize any of these signs, it's important to reach out for help immediately.

Self-Help Tools Available

Thunder City provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a daily, weekly, or monthly period. Once the limit is reached, you cannot deposit additional funds.
• Loss Limits: Establish a maximum amount you're willing to lose over a specified timeframe. Your account will be temporarily suspended once this limit is reached.
• Reality Checks: Enable pop-up reminders during your gaming session to check how long you've been playing and how much you've wagered.
• Session Limits: Set a time limit for your gaming sessions. You'll be logged out automatically when the time expires.
• Self-Exclusion: If you need a break from gambling, you can request a temporary or permanent account suspension. During self-exclusion, you will not be able to access your account or place bets.

To access these tools, log into your Thunder City account and visit the Responsible Gaming settings in your account dashboard.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, please reach out to one of these organizations. Professional counselors are available to provide confidential support:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources and support for problem gambling in Canada
• Gamblers Anonymous
  A 12-step support program with meetings across Canada
• Provincial Helplines: Many Canadian provinces offer free, confidential helplines. Check your provincial health website for local support services.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free support, advice, and counseling for problem gambling
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counseling and support services

International Resources

• Gamblers Anonymous International: Worldwide 12-step support meetings

Get Help Today

If you're experiencing problems with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and professional support is available. You don't have to face this alone.

Contacting a helpline is free, confidential, and can be the first step toward recovery. The organizations listed above are staffed by trained counselors who can provide guidance and connect you with local treatment resources.

Remember: Seeking help is a sign of strength, not weakness. Recovery is possible.

Contact Thunder City

If you have questions about our responsible gaming tools or policies, please contact our customer support team:

Email: [email protected]
Website: www.thundercity.ca